Resume in PDF Format

Career Summary:

Highly organized and detail-oriented professional with 30 years of experience in graphic design, marketing, and business management.

Employment History:

February 2017–Present | Optum (Workplace Well-being)
Graphic Designer

• Manage a book of over 60 client sites (~900 requests annually) to produce a wide range of marketing and educational materials (print and digital).
• Work closely with internal stakeholders to ensure work meets client timelines and standards.
• Sit in on internal team calls to learn more about Marketing’s role in new client implementations, as well as participate in the process with a new client.
• Review the work of fellow designers, providing guidance as needed.
• Build, organize, and maintain asset libraries for internal and client teams such as stock image boards, shared Lucidpress image folders, and a trademark library.
• Received Plus One Client Retention Award in 2018 and was nominated for the Optum Superhero Award in 2021.

February 2013–February 2017 | UnitedHealthcare (StudentResources)
Graphic Designer (2/13-8/15) / Policy Services Analyst (8/15-2/17)

• Developed comprehensive marketing programs for clients and was responsible for designing and creating all marketing pieces.
• Initiated and established a new video marketing campaign, including writing scripts as well as filming and editing videos.
• Coordinated with vendor on HTML email blasts for clients, including monitoring statistics to determine effectiveness.
• Developed and spearheaded in-house team-building campaigns.

October 1994–February 2013 | Quill & Mouse Studios, Inc.
Owner / Marketing / Graphic Designer / Web Designer

• Responsible for all new sales and maintaining client relationships, including conducting regular marketing consultations.
• Managed staff and dealt with all personnel matters.
• Negotiated contracts with outside vendors.
• Designed and created all marketing materials for use in-house and for clients, including a wide range of printed items as well as websites.
• Researched and wrote over 1,000 articles for use in client materials.
• Developed marketing campaigns (for clients as well as in-house use).

January 1993–October 1994 | Distribution Video & Audio
Office Manager

• Responsible for human resources (including hiring and firing).
• Worked with vendors, negotiating terms.
• Handled designing marketing campaigns and materials, including creating artwork.
• Arranged corporate exhibit details at national video convention.
• Oversaw the relocation of the office, including ensuring the new location was built out as needed.

October 1989–December 1992 | Expert Freight, Inc.
Office Manager

• Responsible for human resources (including hiring and firing).
• Worked with vendors, negotiating terms.
• Handled designing marketing campaigns and materials, including creating artwork.
• Assisted with the relocation of the office.

Attributes and Skills:

• Adept at time management and multitasking, leading to the ability to deliver complex tasks within
  tight timelines.
• Excellent communication and interpersonal skills, whether with employees, clients, or leadership.
• Strong writing skills, covering marketing copy, education material, and video script writing
  Working directly with clients to develop effective marketing campaigns (print and digital).
• Over 23 years of management experience spanning three companies (including hiring/firing, negotiating with outside vendors, and running daily operations).
• Advanced skills in Adobe Creative Cloud (including Acrobat, InDesign, Photoshop, Illustrator, and Dreamweaver) and Microsoft PowerPoint.
• Experienced with HTML/CSS.
• Skilled at video editing.
• Proficient with Microsoft Office Suite and Open Office Suite.
• Experienced with both Windows and Apple operating systems.